Pricing
Every plan runs your whole departure: guides, transport, tickets, restaurants and what each one costs. All that changes is booking volume, team size and how much of it you want automated.
Prices per month, VAT excluded. Customer messaging is a separate add-on: €0.70 a booking.
For a small operation moving off spreadsheets.
€0forever
Your departures, your guides and your bookings in one calendar instead of four files.
1 user · Up to 20 bookings a month · 1 tour brand
For daily departures with guides and outside suppliers.
€49per month
14 days free. No card. It becomes the Free plan if you do nothing.
The point where briefing suppliers by hand stops being possible. Assign once, Nairoo briefs them, and your channels feed the same calendar.
3 users · Up to 150 bookings a month · 1 tour brand
For operators selling across channels who need the whole picture.
€99per month
14 days free. No card. It becomes the Free plan if you do nothing.
Bookings arrive from everywhere, the rota builds itself, and the numbers add up at the end of the month.
10 users · Unlimited bookings · Up to 3 tour brands
For several brands, destinations or a team that needs its own terms.
Let's talkcustom
Built around how your operation actually works, with Fabio on the setup.
Unlimited users · Unlimited bookings · Tour brands to suit
Optional add-on
Communication hub
Automatic SMS, WhatsApp and email to the customer. Add it to any plan, including the free one.
€0.70a booking
Put next to a salary
An operations hire costs a company around €35,500 a year in Barcelona, before severance or cover for sick leave. A full year of Nairoo Scale is €1,188 — about seven working days of one of those salaries. A year of Grow is under four.
Your numbers
A model of the hours, applied to your volume.
121 h
a month, at that volume
0 h · Building the guide rota
By hand. At 300 guests a day — around 600 guide assignments a month — this was 30% of a full-time workload.
0 h · Briefing guides and suppliers
Writing and sending each one: tour, time, meeting point, headcount, allergies. Three minutes a message.
0 h · Checking and chasing
Going through the coming days for the departure that is missing something, and finding the same information in three systems.
0 h · Recording what it cost
Who worked which service, at what rate. Four minutes an entry.
13 groups a day · 1.5 suppliers each · 30 operating days
Does that add up?
At 300 to 350 guests a day, an operation like that runs on two to four people actually on shift. This model puts the work Nairoo takes over at roughly a fifth of their time — the rest of the day is the tour that went wrong, the customer on the phone, the booking that changed. If a fifth sounds high or low for your operation, say so and we will do this properly with your numbers.
€7,100 a year at what an operations hire costs in Barcelona, for the operations hours alone.
Guests handled a day by each person on your team
| Your operation today | With Nairoo | |
|---|---|---|
| Per person on the payroll | 50 | 70 |
| Per person on shift | 67 | 117 |
The higher it is, the more volume each person handles without hiring.
There is a second thing worth asking about.
At the ratio we reached, your volume is work for 4 people on the payroll — that is 1 fewer than you have today, or €35,500 a year at Barcelona cost. Before you take that personally: it is a reference ratio, not a verdict on your team.
You are already running at the reference ratio, or leaner.
So there is no headcount argument to make you, and we are not going to invent one. The hours above are the argument — and they are hours your team is spending on admin instead of on the tours.
One thing worth looking at anyway.
You need 2.0 people on the books for every one on the floor. The reference is 1.7. That gap is shift cover and holidays, not software — Nairoo will not fix it, but it is usually worth more than anything on this page.
Where each number comes from.
The 30% on the rota comes from a real operation running 300 guests a day. The three minutes a briefing and the four minutes an entry are our estimates, and deliberately short ones: a restaurant bill takes longer than a guide's rate. Everything scales with your volume, which is a proportion rather than a measurement of you. All figures are monthly at high-season volume, so do not multiply them by twelve.
We set Nairoo up around your real departures before you decide anything.
Nothing to pay to get started, on any plan.
Ask us for it whenever you want. Leaving is never held hostage.
Everything each plan does, side by side.
And against the other tools?
Nairoo, Bókun, FareHarbor, Rezdy, Ventrata and PaxFlow, feature by feature.
| Free€0 | Grow€49 | Scale€99 | EnterpriseLet's talk | |
|---|---|---|---|---|
| What it costs | ||||
| Fixed monthly fee | €0 | €49 | €99 | Let’s talk |
| Commission per booking — OTAs and your own site | 1.5% | 1.5% | 1.25% | Custom |
| Operation | ||||
| Users included | 1 | 3 | 10 | Unlimited |
| Bookings per month | 20 | 150 | Unlimited | Unlimited |
| Tour brands | 1 | 1 | 3 | To suit |
| Booking and departure calendar | ✓ | ✓ | ✓ | ✓ |
| Guide assignment | ✓ | ✓ | ✓ | ✓ |
| Automatic guide assignment | — | — | ✓ | ✓ |
| Transport, tickets and restaurants | ✓ | ✓ | ✓ | ✓ |
| Supplier app — guides, transport, restaurants | ✓ | ✓ | ✓ | ✓ |
| Suppliers connected | Unlimited | Unlimited | Unlimited | Unlimited |
| Automatic supplier briefing | — | ✓ | ✓ | ✓ |
| Money | ||||
| Cost recorded on every assignment | ✓ | ✓ | ✓ | ✓ |
| Margin per departure | — | ✓ | ✓ | ✓ |
| Operational dashboards and reporting | — | — | ✓ | ✓ |
| Customers | ||||
| Communication hub — automatic SMS, WhatsApp and email | Add-on | Add-on | Add-on | Add-on |
| Communication hub price | €0.70 a booking | €0.70 a booking | €0.70 a booking | €0.70 a booking |
| Channels | ||||
| Channel manager with OTAs | — | ✓ | ✓ | ✓ |
| Working with us | ||||
| Onboarding | Free | Free | Free | With the founder |
| Support | Priority | Direct contact | ||
| Setup fee | None | None | None | None |
Grow and Scale can be tried free for 14 days, with no card. When the fortnight ends, nothing is switched off and nothing is charged: the account simply becomes the Free plan, with its limits of one user and 20 bookings a month. If you want to carry on, you choose a plan.
Yes. No card, no trial clock, no expiry. It is limited by volume — one user and up to 20 bookings a month — but everything it does, it does fully. If your operation outgrows it, you will know because you will hit the ceiling, not because we switched something off.
One reservation, whatever it is worth and however many people it carries. A family of twelve on Thursday's 10:00 city tour is one booking, not twelve. Departures, guests and suppliers are never counted separately.
No. The communication hub is an add-on at €0.70 a booking and can be added to any plan, including Free. It covers automatic SMS, WhatsApp and email to the customer.
No. Guides, drivers, restaurants and ticket providers are resources you assign, not seats you buy. You can have as many as your operation needs on any plan, including Free. What you pay for is how many bookings you move and how many people from your own team are in there. The supplier app is part of your account — they get it because you use Nairoo.
No. Onboarding is free on every plan — we set Nairoo up around your real departures rather than handing you an empty system.
Yes, at any time, and your data stays yours. Moving up takes effect immediately; moving down or cancelling takes effect at the end of the period you have already paid.
No. Prices are shown excluding VAT, which is applied at checkout according to where your company is registered.
Tell us how many departures you run in a week and who is involved. We will tell you which plan covers it — including if that is the free one.
We would like to count visits, and to measure whether our ads work. Nothing loads until you choose, and the site is identical either way. See exactly what we store.
Strictly necessary
Remembers your language and this very choice. Cannot be switched off.
Analytics
Counts visits so we know which pages get read. Google Analytics.
Advertising
Measures whether our ads work and lets us reach people like you. Meta pixel.
Tell us a little about your operation and we'll set up a conversation — no commitment.
Thanks — we'll be in touch.
We'll reply from a real person at Nairoo, usually within one business day.